FAQs
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Frequently Asked Questions
Are all BM Luxury VIP Tours & Transfers private?
Yes. All our tours and transfers are 100% private — no shared rides. You’ll enjoy personalized service, flexible scheduling, and a luxury experience tailored to your needs.
What areas in Jamaica do you serve?
We provide island-wide service, including Negril, Montego Bay, Ocho Rios, Kingston, Falmouth, Port Antonio, Black River, and beyond.
How do I book a tour or transfer?
You can book directly through our website or contact us for a free consultation. Once your reservation is confirmed, you’ll receive full tour details and pickup information.
What payment methods do you accept?
We accept major credit and debit cards. All payments are processed securely in U.S. Dollars. Some banks may charge a small cross-border fee, depending on your card provider.
What is your cancellation policy?
We offer a flexible cancellation policy:
Hotel Guests:
96+ hrs before: Full refund
48–96 hrs: 50% refund
24–48 hrs: 25% refund
Less than 24 hrs: No refund
Custom Tours/Charters: Terms vary by notice period.
Are your tours family-friendly and safe?
Yes. Our professional drivers are licensed, first-aid trained, and experienced in defensive driving. Most tours are suitable for all ages, though some high-adventure activities may have restrictions.
What should I bring for my tour?
We recommend carrying your ID, camera, sunscreen, comfortable clothing, water, and cash or card for entry fees or souvenirs.
Can I customize my tour itinerary?
Absolutely. You can tailor any tour to include specific stops, activities, or meal preferences. Our team can also design a fully custom itinerary for your group.
Is airport pickup and drop-off available?
Yes. We provide seamless airport transfers from Montego Bay (MBJ) and Kingston to hotels and villas across Jamaica — in luxury vehicles with flight tracking.
What makes BM Luxury VIP Tours & Transfers different?
We combine local expertise, luxury transportation, and personalized service to create unforgettable Jamaican experiences. From curated private tours to expert local drivers, every journey is designed for comfort, safety, and authenticity.
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